How does emotional intelligence improve leadership, save time, and increase team productivity?
In Episode 86 of The Time Management Podcast, we’re joined by Melissa Curran, founder of the Modern Mind Group and author of Emotioneering Business Results. Melissa’s philosophy challenges the outdated “process first” mindset and instead champions the power of emotional intelligence (EQ) as a catalyst for transforming workplaces, increasing performance, and—critically—saving time.
At the heart of Melissa’s work is Emotioneering™, a framework designed to guide individuals and organisations through the emotional terrain of change, growth, and leadership. Her model is rooted in the belief that businesses succeed when they prioritise the people who power them. Her trademark triangle—Fear, Courage, Confidence—maps the emotional journey employees go through when faced with development or transformation. It’s not enough to manage people; we must connect with them, emotionally and meaningfully.
Why Emotional Intelligence Matters More Than Ever
In today’s fast-paced, high-pressure work environments, businesses can’t afford emotionally disconnected leadership. Emotional intelligence in leadership is now one of the most important predictors of employee engagement, staff retention, and overall performance. Leaders who take the time to truly understand their teams—how they think, feel, and react—save countless hours otherwise wasted on conflict, miscommunication, and disengagement.
Melissa discusses how EQ-driven management doesn’t just create better culture—it’s a time-saving strategy. When people feel psychologically safe, they’re quicker to make decisions, adapt to change, and communicate honestly. It reduces time spent on damage control or micromanagement and increases time spent on meaningful progress.
The Four Perception Gaps That Sabotage Learning
One of the most compelling parts of the episode is Melissa’s breakdown of the four main perception gaps to learning—powerful insights for anyone trying to lead or develop others:
- Overestimating Ability – Believing you’re already excellent and have nothing left to learn.
- Underestimating Ability – Lacking confidence and failing to step forward, even when ready.
- Overestimating Coachability – Agreeing to feedback but never actually acting on it.
- Fixed Mindset – “I am who I am. Take it or leave it.” A refusal to change or adapt.
These gaps often cause breakdowns in performance and communication. They waste time, energy, and opportunity. By recognising these blind spots, leaders can tailor their coaching and conversations to bridge gaps faster—accelerating team growth and cohesion.
Building High-Performing Teams with EQ
Melissa’s approach reframes the idea of success: it’s not about squeezing more out of your people—it’s about unlocking what’s already there. Through structured feedback, reflective conversations, and emotionally intelligent leadership, organisations can build high-performing teams that are not only productive but deeply engaged.
The outcome? Less burnout, more innovation, faster decision-making, and stronger business results.
⭐️ LINKS:
– Website: https://www.modernmindgroup.co.uk
– Linkedin: https://www.linkedin.com/in/melissa-curran
– The Emotioneering Podcast: https://emotioneering.podbean.com
– Instagram: https://www.instagram.com/melissacurran_
– 1:1 Coaching with Abigail: https://bit.ly/NEWENQUIRY
– Useful Links for the Podcast: https://bit.ly/EPISODELINKS
– Subscribe for Podcast Weekly emails: https://bit.ly/PODCASTEMAILS
Disclaimer: This content does not aim to replace professional medical advice or therapy. Please seek the support you need where necessary. Success by Design Training accepts no liability.